Three things that are usually missing from outsourced work.
You stay our employee
Contract, payroll, benefits
You are hired by us, not by the client. Salary, statutory contributions, benefits and equipment are our responsibility, and they do not stop between placements.
- Formal contract from day one
- Paid in full, on time
- Devices and setup provided
- A named manager on your side
The founders train you
22 years of US experience
Haider and Faaiz spent 22 years between them in customer facing roles at US companies. They deliver the US readiness onboarding themselves, before you meet a client.
- How to write an update a US manager reads
- When to escalate instead of waiting
- Holding a hard call without losing the account
- Completed before day one
Real work, named clients
Not a queue, not a call centre
You join one client's team and stay there. You are in their standups, on their tools, and your work is reviewed on a weekly scorecard rather than a call timer.
- One client, one team
- Full-time or part-time hours
- Weekly scorecard, not surveillance
- Room to move into a lead role